REDgum Terms and Conditions
REDgum Communications reserves the right to count any coaching session that’s postponed by the client within 24 hours prior to the scheduled session – or without notice – as having been delivered. Up to 2 sessions of every 6 session engagement can be postponed with at least 5 working days’ notice without penalty. Any further postponements with more than 5 working days’ notice in any engagement of 6 coaching sessions will be charged at 50% of the per session rate.
Full payment for 6-month (or 6 session) coaching engagements is invoiced at the time of booking. 1:1 Coaching programs are not transferable between individuals.
INVOICING AND PAYMENTS
50% of development program fees are invoiced upon the signing of an agreement to proceed. The balance is invoiced at the completion of a program. Payment is due within 13 days of invoice.
POSTPONEMENT OR CANCELLATION OF DEVELOPMENT PROGRAMS
Where a postponement or cancellation is received more than a month prior to the start date of a development program, REDgum Communications reserves the right to charge 25% of the total program fee.
Where a postponement or cancellation is received from 5 working days to a calendar month prior to the start date of a development program REDgum Communications reserves the right to charge 50% of the total program fee.
For cancellations and postponements within 5 working days of the start date of the program, 100% of the program fee will be charged.
postponement or cancellation of REDgum Interactives
For cancellations and postponements within 5 working days of the agreed date of the Interactive, 100% of the program fee will be charged.
Where a postponement or cancellation is received from 5 to 20 working days prior to the agreed date of the Interactive, 50% of the program fee will be charged.
postponement or cancellation of open workshops
Rescheduling or transferring of bookings must be received at least 5 working days prior to the open workshop.
For cancellations and transfer requests within 5 working days of the agreed date of the open workshop, 50% of the program fee will be charged.
REDgum COMMUNICATIONS RIGHT TO CANCEL OR POSTPONER
REDgum Communications reserves the right to cancel or reschedule any program. All care will be taken to give suitable notice when cancelling or rescheduling a program, however, REDgum Communications shall not, in any way be held responsible for any costs which the client may incur.
Both you and REDgum Communications shall take reasonable steps to ensure that all information coming to your/our knowledge which relates to your business and the services of REDgum Communications will remain confidential. Confidential information shall include but not be limited to the REDgum Communications copyright material and other intellectual property and the substance of any reports, tests, recommendations or advice REDgum Communications shall provide to you in connection with the services we provide.
All existing REDgum Communications intellectual property rights (including copyright, tools, designs and methodologies) subsisting in materials and information provided by REDgum Communications to you, vest exclusively and remain vested exclusively in REDgum Communications. REDgum Communications grants you a licence to use REDgum Communications intellectual property solely in relation to the activities and purposes of the program in which you are registered.